FREE SELF-PACED TRAINING
Brief Interventions to Help Coach Someone with Anxiety Over the Phone
Developed June 2021
This training is approved for CE for social workers, counselors, and marriage and family therapists in the state of Ohio. This training is approved for chemical dependency counselors in domain C2 and prevention professionals in domain P6.
Level of Course | 100 Beginner
During the pandemic, about 4 in 10 adults in the U.S. have reported symptoms of anxiety or depressive disorder, a share that has been largely consistent, up from one in ten adults who reported these symptoms from January to June 2019 (Panchel, et. al. 2021). Many of us can relate to anecdotally receiving the calls from individuals who report being in distress, having increased anxiety and its related symptoms including panic attacks. This training provides to those working the Help Lines practical guidance to offer support and coaching to callers dealing with anxiety.
This course is constructed as reading-based and noninteractive.
- Participants will be able to identify some of the key signs and symptoms of anxiety.
- Participants will be able to identify at least three interventions they can offer on the phone lines to coach and support callers dealing with anxiety.
Developed by Lois Marie Clay Stepney, MSW, LISW-S
Professor, College of Social Work, OSU
Lois Marie Clay Stepney, MSW, LISW-S is a passionate adult educator who has taught social work practice courses in the College of Social Work at the Ohio State University for the past 18 years. Ms. Stepney has utilized her social work skills in the Columbus, OH community working primarily with children, adolescents and their adult caregivers, for most of her 25 years in the profession. She has clinical and administrative supervisory experience. Ms. Stepney is passionate about addressing the promotion of resilience and emotional wellbeing in helping professionals.
Evaluations will be immediately downloadable and must be completed to receive CE credits. Certificates will be available to download once the once the evaluation is received.
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